Beginning July 1, 2009, Columbiana County DJFS will be using a new system called "case banking" for Food Assistance and Medicaid cases. Customers will not have a designated caseworker to handle their case. All cases within a particular unit will be handled by a "bank" of caseworkers within that unit. Notices will be mailed to customers to let them know the name of the "bank" where their case will be located.  If customers have changes to report they are to contact the phone worker within the appropriate bank. Below is a list of the three banks and phone workers and phone extensions for each of those workers. We believe this change will allow us to better manage our customer volume while still providing efficient service delivery.

Mora Bank                   Bergert Bank                 French Bank

Jean Frederick                Judy Sutherin                     Marla Miller

 Ext. 2156                        Ext. 2116                            Ext. 2129